Thank you for your interest in this Cookie Policy and welcome to Ask Silver and our website located at www.ask-silver.com (our “website”). Our website uses cookies to remember your preferences and help you obtain the right information. Cookies also allow us to understand how our website is being used.
ask-silver.com is operated and maintained by Ask Silver Limited, 21 Inglewood Road, London, United Kingdom, NW6 1QT (“Ask Silver”, “we”, “us”, “our”). If you want to contact us or if you have any questions, you can reach us by email using hello@ask-silver.com or write to us at the above address.
WHY DO WE HAVE A COOKIE POLICY?
This Cookie Policy sits in line with our obligations set out in the UK`s Privacy and Electronic Communications Regulations (“PECR”) and the EU`s Privacy and Electronic Communications Directive (“PECD”). In accordance with them, we need to inform you about the cookies we use and obtain your consent when using certain types of cookies namely Functional, Performance, Analytical and Advertising Cookies.
WHAT ARE COOKIES?
A cookie is a small text file that is sent to your device's hard drive by a website. Each time you return to the same website, your browser retrieves and sends the relevant cookie(s) to the website’s server.
COOKIE ACCEPTANCE
By using our website after accepting the cookie notice that appears when you first visit our website, or by browsing our website, after having been presented with this notice, you agree to the placement of cookies on your device in accordance with the terms of this Cookie Policy.
HOW ARE COOKIES USED?
Cookies used by us are stored on your device for a maximum period of 2 years from the date when they are initially installed or if they are subsequently updated, from the date of the update. Cookies can be divided into the following two broad categories:
Technically necessary cookies (Essential)
Technically necessary cookies are required for our website to function properly; they enable you to navigate our website efficiently and use its functional features.
Technically non-essential cookies
Analytical/Performance Cookies - These cookies allow us to measure and report on website activity by tracking page visits, visitor locations and how visitors move around our website. The information collected does not directly identify visitors. We place these cookies to help us analyse that data.
Marketing/Advertising Cookies- Marketing cookies help us provide you with personalised and relevant services or advertising, and track the effectiveness of our digital marketing activities. They are capable of tracking your browser across other websites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.
THE COOKIES WE USE
We utilise the below-mentioned cookies to provide users with an improved user experience. Google Analytics
We use Google Analytics, a web analytics service provided by Google. Google Analytics also uses cookies to enable our website to analyse how users use our website across multiple devices. The information generated by the cookies about your use of our website is transmitted to and stored by Google, including transmission to the United States. The following data is processed through the use of Google Analytics:
● 3 bytes of the IP address of the called system of the website visitor (anonymised IP address);
● the website called up;
● the website from which the user reached the accessed page of our website (referrer);
● the subpages accessed from the website;
● the time spent on the website; and
● the frequency with which the website is accessed.
Google states that it will not associate your IP address with any other data held by Google. The use of this service is based on your consent. You can withdraw your consent at any time using our cookie preference pop-up. The legal basis for the processing is also your consent. In relation to the data transfer into the USA Google’s processing agreement for Google Analytics, can be read here.
You can disable tracking by Google Analytics with future effect by downloading and installing the Google Analytics Opt-out Browser Add-on for your current web browser here.
HOW TO MANAGE COOKIES
In your browser
You can manage your cookie preferences using the following links for some of the most popular internet browsers: Edge, Google Chrome, Firefox, Safari and Opera.
Cookie preference pop-up
We also offer a cookie preference pop-up when you first visit our website. This pop-up is a consent tool and allows you to specify your preference about cookies. You can accept or reject them or access this Cookie Policy before giving your consent to cookies or rejecting them.
HELP AND COMPLAINTS
If you have any questions about this policy or the information we hold about you, please contact us by email us using hello@ask-silver.com or write to us at the above address.
CHANGES
The first version of this policy was issued on Friday, 23rd of August, 2024 and is the current version. Any prior versions are invalid, and if we make changes to this policy, we will revise the effective date.