Effective date: 02/10/2025
This Cookie Policy explains how Ask Silver Limited (“Ask Silver”, “we”, “us”, “our”) uses cookies and similar technologies on our website at www.ask-silver.com. Our website uses cookies to remember your preferences, help us understand how the site is used, and improve your experience. Some cookies are essential for the site to work; others are optional and used only with your consent.
1. Who we are The website is operated by Ask Silver Limited, 1 Mentmore Terrace, The Fisheries, London, E8 3PN. If you have any questions, you can contact us at hello@ask-silver.com.
2. Why do we have a Cookie Policy?
This policy is provided in line with the UK Privacy and Electronic Communications Regulations (PECR) and the EU Privacy and Electronic Communications Directive (PECD). These require us to tell you about the cookies we use, and to obtain your consent before setting non-essential cookies (such as analytics or advertising cookies).
3. What are cookies?
Cookies are small text files stored on your device when you visit a website. They allow a site to recognise your device, store preferences, and understand how the site is being used.
4. Types of cookies we use
Essential cookies
Required for the website to function (for example, enabling navigation or access to secure areas). You cannot opt out of these.
Analytics / performance cookies
Help us understand how visitors use the site, such as which pages are visited and how long people stay. This information is aggregated and does not directly identify you.
Marketing / advertising cookies
Used to deliver more relevant advertising and measure the effectiveness of our marketing. They may track your browser across other websites. These cookies are only used if you consent.
5. The cookies we use
Google Analytics
We use Google Analytics to help us understand how visitors use our website across multiple devices. The information generated by these cookies (including a shortened IP address, pages visited, time spent, and frequency of visits) may be transmitted to Google and stored in the United States.
Google states that it does not combine your IP address with other data it holds. The use of these cookies is based on your consent, which you can withdraw at any time using our cookie preference tool.
Google Analytics Opt-out Browser Add-on
6. How long do cookies last?
Cookies may be stored on your device for up to 2 years, or until you delete them. If cookies are updated, the retention period resets from the update date.
7. How to manage cookiesIn your browser
You can manage or delete cookies through your browser settings. Popular browsers include:
Edge
Chrome
Firefox
Safari
Opera
Cookie preference tool
When you first visit our website, you will see a cookie pop-up that allows you to accept or reject non-essential cookies. You can update your preferences at any time via the same tool.
8. Help and complaints
If you have questions about this policy or how we use cookies, please contact us at privacy@ask-silver.com or write to us at our registered address above.
9. Changes
This policy was first issued on 23/08/2024 and last updated on 02/10/2025. We may update it from time to time. Any changes will be posted on this page with a new effective date.
